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My Business Philosophy:
"Real Estate is my profession, helping people to achieve their goals is my job..."
Here's a question I'll bet you could ask a thousand working people and never get the right answer. The question is "Who's the Boss?"
There's only one boss, and whether a person shines shoes for a living or heads up the largest corporation in the world, the boss remains the same. IT'S THE CUSTOMER! He is the person who pays everyone's salary and who decides whether a business is going to succeed or fail. And he doesn't care if a business has been around a hundred years. The minute it starts treating him badly, he'll put it out of business.
This boss, the customer, has bought and will buy everything you have or will have. He's bought all your clothes, your home, your car, your children's education, and your vacation. He pays all your bills, and he pays them in exact proportion to how you treat him.
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The man who works deep inside a big plant on an assembly line might think he's working for the company that writes his pay check, but he is not. He's working for the person who buys the product at the end of the line, the customer. In fact, the customer can fire everyone in the company from the president on down. And he can do it by simply spending his money someplace else. This is one of the reasons why taking pride in the work we do is so important to us personally. Doing a exceptionally good job will not only bring joy and satisfaction, it will help get more customers, keep the ones you've got, and ensure that you continue to get a pay check.
Some of the largest companies that had flourishing businesses a few years ago are no longer in existence. They couldn't - or didn't - satisfy the customer. They forgot who the boss really was!
(Author Unknown)
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Why choose me as your Real Estate Professional? My clients simply say it best:
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"Steve is the consummate professional. He presented an honest evaluation of my home's worth and scheduled a follow-up visit to present his marketing strategy. Steve gave helpful pointers to show my home at its best. He kept me informed every step of the way and offered feedback after every showing. The result: I had an offer after only nine days on the market! I would highly recommend Steve for any and all of your real estate needs." Patti Tegen
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"Working with Steve, we had a true professional on our side for the whole home- buying process. Steve paid great attention to details and made sure we understood and were comfortable with our decisions. We found him to be sincere, honest and hardworking. Steve Finlay is our realtor for life!" Jackie and Herm Gelhar
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"Steve's philosophy of "helping his clients achieve their goals" was apparent throughout my home buying experience. I was unsure what my goals were at first, but he knew just the right questions to ask, helped me to think about what was best for me, showed me a variety of houses / condos and we ultimately found a great home that's just just right for me. Steve was a great partner to have in this process. He was always there to answer my questions and provide information, would calm and reassure me when I was anxious with just the right level of professionalism and confidence. I was also very satisfied and felt comfortable with Bruce Low of Bottom Line Home Inspections. He took his time during the home inspection, answered my many questions and gave his professional advice and recommendations. I'd highly recommend Steve and his team to anyone needing their services." Cheryl Perry
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"I am a first time home buyer and Steve helped to make the experience much easier. I had no idea on how the process worked or how to go about looking. Steve provided me a lot of information and assisted me in every aspect. He provided me with the names of people to assist in making the process complete. Steve was my go-to person and always responded in a very timely manner..." Angie Vandevelde
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"Para: Steven Finlay" "En agradeciemiento por todos sus atenciones, por su profesionalismo y sus consejos que nos ayudaron a lograr la casa que siempre sonamos. Con su calidad humana nos hizo sentir confianza y seguridad desde el principio hasta el final." "P.D. Esperamos que otras personas tengan la suerte de contar con tu ayuda." Alfredo Flores and Olga Ramirez
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"Having just gone through a divorce, the last thing on my mind was the little details of selling my house. Steve Finlay did a wonderful job. He did everything! I didn't have to worry about a thing. He handled the sale in a professional and timely manner. I can't say enough about how much he helped me out. I would highly recommend Steve to anyone who wants an excellent realtor to help them buy or sell their homes." Annette Desotell
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"Our experience with Steve was absolutely wonderful! Steve made sure that we were comfortable with each and every part of the home-buying process. Steve is proactive and detailed oriented, that comes in handy for buying a home. We feel completely comfortable recommending Steve to friends and family because we know they will be taken care of. Don't hesitate to call, you'll be happy you did!" Mark and Timeka Olson
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"Steve made our home buying experience in Green Bay a truly wonderful experience. I never felt like I was dealing with a realtor but with a friend who truly cared about my needs in the home buying experience. Steve can help you to find the home that is right for you! He is a professional who will go above and beyond to make sure you are completely satisfied with your buying experience." Randy and Dana Wahlberg
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Call me now for your Free Market Analysis and/or to discuss the benefits of Buyer Agency.
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